Recently in Business Category

I bought a Livingsocial deal for two Shutterfly Canvas prints a couple of months ago.  With my typical procrastination, I didn't get around to selecting the photos that I wanted to make into canvas until yesterday, the listed expiration date on the offer.

I logged in at Shutterfly and entered my voucher number and the website promptly returned that the voucher was no longer valid.  I tried several times thinking I had entered it incorrectly and then called Livingsocial.  The agent told me that Shutterfly interpreted the expiration date differently than other vendors and expired them March 23, meaning the last valid day was March 22.  The agent told me that I could call Shutterfly and they might honor it or that Livingsocial could refund the $100 in Livingsocial bucks.  The agent said that it should have been valid on the 23rd and that they were working with vendors to understand that.  I decided that I didn't want to bother with dealing with Shutterfly as customer and I told the agent that I wasn't happy receiving $100 Livingsocial bucks.  The agent said she would try to refund my credit card and was able to do so.

A few lessons here: Don't procrastinate.  Expiration dates aren't always what they seem.  Don't settle for in store credit if they're wrong.
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Pre-order Seth Godin's new book Poke the Box Kindle Edition for only $1.00!

I have read nearly all of Seth Godin's books.  For anyone interested in marketing or business, I always find Godin's books to be both insightful and entertaining.  They're an easy read but I really do end up learning quite a bit.

If you don't have an iPad or a Kindle, the regular print edition of Poke the Box is only $9.50 at Amazon.  It's due to be released March 1st.

How do you compete with this?

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I've been running my own business since 1993 and I still can't figure out how companies can make money selling products this cheaply. 

On slickdeals.net, I saw a deal from Mertiline.com- an 11-LED Adjustable Camping Light Lantern.  Listed at $5.14, the price dropped to $1.99 shipped with a coupon code.   Meritline.com is always on slickdeals.net, with incredible deals for cables and small electronic items.  I placed the order for the light on February 11 and it arrived eleven days later- from Singapore!
LEDLight1.jpgInside the padded yellow envelope was a small box that contained lamp.  The lamp was a little smaller than I had envisioned- not quite pocket sized, but not much bigger than my iPhone as shown in the picture below.

LEDLight2.jpgThe lamp body has a slightly rubbery plastic construction that is not excessively cheap feeling, but probably wouldn't survive a drop on a hard surface.  But most importantly the lamp works with decent brightness and is a nice little lamp for power outages, keeping in the glove compartment, or camping trips.  It definitely exceeds my expectations for a $1.99 product.

This lamp has to be a loss leader for Meritline, but it seems like their entire catalog is full of loss leaders.  With free shipping it almost begs someone to buy just this one item.  And how can you make money just shipping this one item from Singapore for only $1.99?  I weighed the lamp with packaging and it would cost around $2.70 just to ship it anywhere in the U.S.  Shipping from Singapore has to cost nearly nothing since there has to be at least some cost for making the item.  In my mind, it really doesn't add up. 

Since Meritline has been around for 16 years, they must have figured out a way to make it work.  That this is not just a case of losing money on every product, but making it up in volume.


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